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Cloud-based services for electronic health records (EHR), medical billing and care coordination, working together to deliver measurable financial and clinical results for providers

Easily achieve the clinical and financial outcomes you need

athenahealth® is a comprehensive electronic health record (EHR), practice management and patient engagement solution that can help you achieve better outcomes.

Electronic health record
Easy to use, letting you focus on patients – not computer screens

Practice management
Chasing down payments isn’t your job, athena makes it theirs

Patient engagement
Secure messaging and a full patient portal lets you stay connected – before, after and between visits

athenaOne Demo

Published on September 5, 2019 athenaOne is athenahealth®'s integrated electronic health record (EHR), practice management and patient engagement cloud-based service, combining software, network intelligence and back-office support to help you deliver great patient care and financial results.

Automate, simplify & eliminate work

Download athenahealth’s partnership model to learn more about the athenahealth advantage and how they can help with patient outreach, check-in, care delivery and billing.

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athenahealth’s network-enabled revenue cycle management services enables clients to maximize revenue, reduce administrative burden and stay ahead of industry changes.


athenahealth’s network-enabled EHR service organizes the moment of care to help clinicians maximize their clinical productivity. athenahealth also executes administrative and quality program services for clinicians, including tracking all orders to close the loop on care.


athenahealth’s network-enabled patient engagement service delights patients with an improved experience and gets them more fully engaged in their own care – all while eliminating unnecessary work.

athenahealth Population Health®

The only analytics, quality and care management network-enabled service for managing at-risk populations. athenahealth seamlessly integrates a 360-degree view of the patient into their proven care management workflow, addressing care gaps and simplifying care coordination.

Ready to get back to what you do best?

Running a practice is complicated. athenahealth is here to make it a little easier.

athenahealth's proven financial and clinical performanceMake the most of your financial performance
athenahealth delivers value by helping your practice simultaneously reduce operating costs and see more patients. Focus on high-value work as they automate, eliminate or take on burdensome administrative work for you wherever possible, including taking on the appeal process and managing denials on your behalf.

athenahealth’s Billing Rules Engine uses data gathered from across their nationwide network to proactively catch errors in claims before submission, based on over 40 million known denial scenarios. Check for and meet prior authorization requirements with less work by letting their dedicated authorization management teams collect and submit clinical documentation and follow up with payers for you.

Maintain a full schedule and minimize no-shows with proactive patient outreach tools. That includes automated reminder calls that allow your patients to easily confirm or cancel appointments or reschedule with live operators. Any changes are automatically reflected in your schedule, allowing your staff to proactively fill open appointment slots.

Free your providers up to do their best work
Wherever possible, athenahealth delegates administrative work outside the exam room, allowing your providers to focus on what they do best – delivering care. That includes matching inbound faxes and results to the right patient chart, so you can make more informed clinical decisions and spend less time on documentation.

Minimize the number of systems your providers need to use in the exam room by using athenahealth’s built-in interfaces with hospitals, labs and other outside care sites to pull in health data and assemble a more complete patient record. More efficient encounter documentation means your providers spend less time charting and are able to accomplish their work with fewer screens, clicks and headaches. And with mobile workflows, your providers can stay on top of patient care even when they’re out of the office.

Keep pace with industry change without breaking a sweat
athenahealth’s services are regularly updated to reflect changes to certain federal government and regulatory requirements, which they help track. athenahealth lightens the load for your staff by building some of these requirements into your workflows and taking on other quality-related work, including attestation support for the Merit-Based Incentive Program System (MIPS).

At the same time, they strive to help you maximize your reimbursements from quality programs by learning from the experiences of over 160,000 providers on our network.3 And because every athenahealth client is on the same instance of their cloud-based network, they can roll out changes across the network overnight at no cost to you.

Success story: Joseph Aloise, DO Family Practice

At a glance
Located in North Fort Myers, Florida, since 2001
Live on athenaOne since 2014
Solo family medicine practice with one physician’s assistant
About 50 patient visits per day


  • Struggling to collect timely and full payment
  • Time-consuming administrative tasks
  • Inefficient clinical workflow took away from patient care
  • Difficulty participating in quality programs


  • Collections increased 30 percent
  • No-show rate down to 1.2 percent
  • DAR reduced from 45 to 19 days
  • Streamlined clinical workflow and reduced administrative work
  • Significantly increased Medicare incentive payment

"With athenahealth, I have a network of experts on our side. They call patients for us, collect patient balances and insurance balances. I feel like I have a while army of collectors trying to bring money into our practice for us."

– Tia Melot, practice manager

All trademarks and registered trademarks are the property of their respective owners.

athenahealth® and McKesson have entered into a financial arrangement whereby McKesson’s submission of your contact information may entitle McKesson to compensation for the subsequent sale of athenahealth services.

1: Based on 2015 performance. Center for Medicare & Medicaid Services. 2017. “2015 Reporting Experience.” Accessed June 20, 2018. Assessment-Instruments/PQRS/Downloads/2015_PQRS_Experience_Report.pdf
2: athenaNet data as of Q4 2018
3: Based on athenahealth data as of Q1 2019

Schedule an athenahealth demo to learn more.