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Dealing with Aggression in Your Healthcare Facility

Published August 18, 2017

Dealing with Aggression in Your Healthcare Facility: How to Recognize, De-escalate and Defuse Aggressive Behavior. Presented by Steven S. Wilder, BA, CHSP, STS – COO, Sorensen Wilder & Associates, Safety & Security Solutions Specialist

  • Guidelines and techniques for defusing aggressive behavior
  • Gain an in-depth understanding of the “Prevent” Plan
  • Specific talk-down techniques, types and use of basic restraints, legal considerations and risk management implications
  • Details of the simple, yet effective aggression continuum with which one can judge the appropriate response to different aggression levels